Step 1 Customer Information
Please select your identity.
Please enter a valid name.
Please enter a valid company name.
Please enter a valid mobile phone number.
Please select a location in the map to search your building.Cannot find your address? Please click here to provide more information.
You can continue input address data . (in order of District, Estate Name (or Street Name), Building Name, Floor and Flat)
Building & Block Number / Estate / Street Name (No Floor and Flat required.)*
Please enter move-in address
Floor*
Please select floor
Flat*
Please select flat
Please select region
Please enter District
Please enter street
Please enter phase
Please enter at least one of the information: Street / Estate / Block / Lot / P.O. Box Number
Please enter floor
Please enter flat
Please fill in at least one of the information: Floor/Level or Flat/Room/Unit/Suite. (If it is not applicable, please input ‘/’.)
^Please fill in at least one of the information: Street / Estate / Building.
Please provide the last name of existing registered customer
The last name of existing registered customer is not match
Please provide the required information
Please select provide information
Please send us the required documents ASAP by the following methods. We will also remind you before effective date by Email/SMS.
Email: [email protected] / Fax: 2678 6368
Please choose a file to upload. Each file should be less than 10MB in size and in JPG, PNG, TIFF or PDF format.
File uploading error. Please check and upload the file in correct format.
Please upload document(s)
Please fill in the following information.
Please select your account category.
Please select the salutation.
Please enter a name
Please select verification method
Please enter a vaild HKID Number
Please enter a vaild Passport
Please enter a vaild others
Please enter a vaild Mobile
Please enter a vaild Landline
Please enter a vaild Email Address
Please enter a vaild Business Registration Number
Please enter a vaild Phone Number
Please enter a vaild Landline Number
Postal address is different from the supply address.
Postal Address
Please enter a vaild Recipient Name
Please enter House / Street Number
^Please fill in at least one of the information: Street / Estate / Block / Lot / P.O. Box Number
CLP Online Account and Green Bill value added services
I agree to enjoy the convenience of checking bills by activating my CLP Online Account and receiving the CLP Green Bill with the Terms and Conditions.
Green Bill Email Address
You can provide up to 6 email addresses for your Green Bill.
Type of Tariff
Please select the type of traiff
Please select a trade category
Please select a trade class
Please select a premise function
Bill Language
Attention
The input English Name does not match with our registered customer record.
Please confirm again! (Please fill in your name as in your HKID card / passport.)
CLP may call you during office hours to verify the identity.
Last Meter Reading Date
I/my company agree(s) to use the last meter reading date and reading provided by CLP, as the effective date and reading of the new account.
Effective Date Application for an electricity supply can be made by giving CLP notice of a minimum of three working days (excluding Saturdays, Sundays and public holidays).
The effective date should be on Monday to Friday, excluding Public Holidays.
Please review and confirm all the information below is correct.
Name:
Company Name:
Mobile Phone Number:
Email Address:
Address:
Region:
District:
Street:
House / Street Number:
Estate:
Phase:
Building:
Floor:
Flat:
Title:
Name in English:
Name in Chinese:
HKID Number:
Passport Number:
Mobile Number:
Landline Number:
Company Name in English:
Company Name in Chinese:
Business Registration Number:
Company Phone Number:
Postal Address is different from the supply address.
Reciplent Name:
Block / Lot / P.O. Box Number:
Green Bill Application
I wish to receive the CLP Green Bill and agree with the Terms and Conditions. I understand I will no longer receive a paper bill.
Trade Category:
Trade Class:
Premise Function:
I/my company agree(s) to use the last meter reading date and reading provided by CLP, as the effective date and reading.
Effective Date:
Terms & Conditions
I agree to the Supply Rules of CLP Power and understand that these rules and CLP Personal Information Collection Statement and other Terms and Conditions concerning supply as prescribed by CLP Power may be revised from time to time.
Please agree to the Terms and Conditions.
Direct Marketing
CLP Group companies within Hong Kong intend to use your personal data to inform you of our attractive electrical product offers, energy saving tips, energy services and make appeals for non‐profit organisations, but we may not do so without your consent.
I hereby confirm to consent to CLP Group Companies in Hong Kong using the applicant’s name, contact number, postal address and e‐mail address for direct marketing.
CLP Group companies within Hong Kong intend to use your applicant’s personal data to inform your applicant of our attractive electrical product offers, energy saving tips, energy services and make appeals for non‐profit organisations, but we may not do so without your applicant’s consent. I hereby confirm the authorization obtained from the applicant to consent to CLP Group Companies in Hong Kong using the applicant’s name, contact number, postal address and e‐mail address for direct marketing.
I hereby declare that I have obtained from the Applicant an authorisation to act on behalf of the Applicant on all matters relating to the application for electricity supply for the supply address set out in the electricity supply application. I understand that I will be required to provide evidence of such authorisation within 7 days when requested by CLP.
Matters relating to the application for electricity include:
I have explained to the Applicant and the Applicant understands the Supply Rules and other Terms and Conditions concerning supply as prescribed by CLP and the CLP Personal Information Collection Statement.
Reload Captcha
Please input the Captcha.
Your application is processing.
Upon the process has been completed, we shall send you an email confirmation.
- If you need to provide supporting tenancy/purchase agreement, please submit it with reference number to [email protected] within 7 days.
- Deposit will be debited in the first electricity bill which will be issued after account effective. Upon receipt of the electricity bill, please settle the payment before the due date.
- Deposit for Public House is $650. Deposit of private residential will be calculated in unit area, the minimum is $800.
- In general, the first bill will be issued within 2 months after account effective. If you have not received the bill within 2 months, please click here to contact us.
- You can also check the status of your open account via Application Progress Tracking system.
Power Connect, an energy saving initiative to help people in need, encourages residential customers to reduce electricity consumption and enjoy a series of exciting rewards year-round. At the same time, it helps underprivileged people reduce their electricity bills. Click here for more detail.
Your Feedback
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Thank You for giving us a motivation rating!
We would greatly appreciate if you could provide the comment(s) on your usage experience. (You may select more than 1 option(s) which are listed as below.)
Thank you!
For any other comments, email [email protected].
For any other comments, please email to [email protected].
Terms and Conditions
COMPLIANCE WITH SUPPLY RULES
Other Terms And Conditions
I confirm that I am the applicant (or the applicant's representative/agent) and that details given in the online Electricity Supply Registration are true and accurate and I shall not hold CLP Power responsible for any fraudulent acts on my part. I (or the applicant's representative/agent) shall compensate CLP Power for all damage, injury or losses of whatever nature suffered by CLP Power as a result of any fraudulent acts on my part or on the part of the applicant and I shall (or the applicant's representative/agent) shall indemnify and keep indemnified CLP Power against all actions, claims, costs and demands of whatsoever nature brought or made against CLP Power directly or indirectly out of or in connection with such fraudulent acts.
I agree to choose 'Green Bill' as my preferred form of bill presentment, and that upon receipt of the 'Green Bill' from CLP Power Hong Kong Ltd ('the Company'), I am liable to all charges (including back charges), fees, or costs payable to the Company in respect of my account, and will observe and comply with the Supply Rules of the Company as revised from time to time.
By choosing 'Green Bill' which allows me to view and print my electricity bill on-line, I confirm and accept that bills will not be presented to me by any other means.
I accept that it is my obligation to settle bills on or before the due date.
I accept that it is my obligation to update my account information whenever there are changes to such information. I also agree that I am liable to change my password periodically for security reason. I accept that use of public / shared computers may leave my personal information unprotected and I shall remain liable for all charges, damages, or loss or expenses incurred as a result of such use or any authorized or unauthorized use.
I agree that I am responsible for any undelivered Bill Summary which results from incorrect information input by me or changes to such information not being updated by me in a timely fashion. I am fully aware of the fact that if I fail to settle a bill on its due date, I shall be liable to pay additional charges as required by the Company. I am also aware of the fact that in the event of non-receipt by the Company of payment of any outstanding amounts due from me, the Company may disconnect the supply.
I am aware that the 'Green Bill' received may be treated as a spam mail. I am responsible for any undelivered 'Green Bill' which results from anti-spam filter set in the email client or server. In the event of my non-receipt of 'Green Bill' due to the operation of anti-spam filter set in my email client or server or any other reason, I undertake to pay all charges billed by CLP Power on or before their due dates. I agree and accept that if I fail to settle a bill on its due date, I shall be liable to pay additional charges as required by the Company. I also agree and accept that in the event of non-receipt by the Company of payment of any outstanding amounts due from me, the Company may disconnect the supply.
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Step 1 Customer Information