Applying to terminate an electricity supply takes about 3 minutes.
Step 1 Customer Information
How do I know my account number?
The 11-digit account number is printed on your electricity bill. Hypens are not required to enter.
Please enter a vaild CA Number
Please enter a name
Please enter a vaild HKID
Please enter a vaild passport
Please select verification method
Please enter a vaild Mobile
Please enter a vaild email address
Please enter a vaild LAN Line
Please enter the Latest Bill Amount
Please input the Captcha.
Please select your move out date.
Application to terminate electricity supply can be made by giving CLP notice of a minimum of two full working days (excluding Saturdays , Sundays and Public Holidays). Please select the effective date.
Move Out Date
The effective date should be on Monday to Friday, excluding Public Holidays.
Please provide information for final bill.
To reduce paper waste and help protect the environment, I agree to receive a Green Bill.
Final bill will be sent to the following email address:
By changing this email address, the email address use for communication and receive notifications will be automatically updated.
New Email Address
Final bill will be sent to the following postal address:
Please select region
Please enter District
Please enter street
Please enter House / Street Number
Please enter estate
Please enter phase
Please enter building
Please enter floor
Please enter flat
^Please fill in at least one of the information: Street / Estate / Block / Lot / P.O. Box Number
I confirm to obtain deposit refund.
Please select payment method
Bank Account Information
Please enter a vaild bank code
Please enter a vaild bank
Please enter a vaild bank account number
Bank Account Number*:
The name(s) as recorded on bank statement or passbook should be same for the registered customer of the electricity account.
Please enter a vaild bank account holder name
Bank Account Holder Name*:
The refund cheque will be sent to your final bill postal address.
The refund cheque will be sent to the following postal address.
Please review and confirm all the information listed below is correct.
Name of Registered Customer in English:
Move Out Address:
Move Out Date:
House / Street Number:
Block / Lot / P.O. Box Number:
Bank Account Number:
Bank Account Holder Name:
Terms & Conditions
I agree to the Supply Rules of CLP Power and understand that these rules and CLP Personal Information Collection Statement and other Terms and Conditions concerning supply as prescribed by CLP Power may be revised from time to time.
Please agree to the Terms and Conditions.
Thank you for your application. You will soon receive an acknowledgement email. Should you have any enquiries, please contact us.
Application Reference Number: M 1232-123234
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Terms and Conditions
I agree to choose 'Green Bill' as my preferred form of bill presentment, and that upon receipt of the 'Green Bill' from CLP Power Hong Kong Ltd ('the Company'), I am liable to all charges (including back charges), fees,
or costs payable to the Company in respect of my account, and will observe and comply with the Supply Rules of the Company as revised from time to time.
By choosing 'Green Bill' which allows me to view and print my electricity bill on-line, I confirm and accept that bills will not be presented to me by any other means.
I accept that it is my obligation to settle bills on or before the due date.
I accept that it is my obligation to update my account information whenever there are changes to such information. I also agree that I am liable to change my password periodically for security reason. I accept that use
of public / shared computers may leave my personal information unprotected and I shall remain liable for all charges, damages, or loss or expenses incurred as a result of such use or any authorized or unauthorized use.
I agree that I am responsible for any undelivered Bill Summary which results from incorrect information input by me or changes to such information not being updated by me in a timely fashion. I am fully aware of the fact
that if I fail to settle a bill on its due date, I shall be liable to pay additional charges as required by the Company. I am also aware of the fact that in the event of non-receipt by the Company of payment of any
outstanding amounts due from me, the Company may disconnect the supply.
I am aware that the 'Green Bill' received may be treated as a spam mail. I am responsible for any undelivered 'Green Bill' which results from anti-spam filter set in the email client or server. In the event of my non-receipt
of 'Green Bill' due to the operation of anti-spam filter set in my email client or server or any other reason, I undertake to pay all charges billed by CLP Power on or before their due dates. I agree and accept that
if I fail to settle a bill on its due date, I shall be liable to pay additional charges as required by the Company. I also agree and accept that in the event of non-receipt by the Company of payment of any outstanding
amounts due from me, the Company may disconnect the supply.